Vision: To attract and retain a refined pool of independent contractors.
Mission: To recruit, credential and/or certify top quality service providers.

ETC’s Coach Certification Program


ETC’s Coach Certification Program offers a unique and empowering approach to coaching. It is the only coaching program in Ohio that provides the “Coach in Training” the opportunity to earn a coaching certification while actively coaching under a paid contract position. To participate as a “Coach in Training", the coach must be eligible for ETC’s Professional Life Coach Certification Program.

To view the PLCC course schedule Click Here 

ETC’s Unique Approach to Learning Through the Process of Change

ETC’s Professional Life Coach Certification (PLCC) Program offers a learning platform that promotes change through self awareness, discovery, integration and application of a variety of skills that are emphasized in the ETC approach to coaching. The “Coach in Training” undergoes the same transformation process as his/her coaching clients will, once the coach begins his/her contract position. The approach developed by ETC, therefore promotes a true coaching partnership by allowing the coach and the coachee to transform through change together. Both the coach and the coachee become more aware of self, discover inner strengths and skills and learn to understand barriers to their overall development, which allows them to transform through the coaching process. This cutting-edge approach towards transformation promotes better mental/physical health and resiliency throughout our community. Additional benefits of earning the ETC Professional Life Coach Certification Program include:
  • Learning to actively listen and master the communication process
  • Having the ability to question with the intent of learning and teaching simultaneously
  • Being able to cultivate in the coachee a feeling of importance
  • Showing respect for the coachees’ struggles
  • Purposefully coaching with the absence of a judgemental point of view
  • Understanding that failure is the birth of change
  • Being genuinely interested in the coachees’ quest for change
  • Appreciating the opportunity to coach the coachee and to be coached by the coachee

The Certified Professional Life Coach Program Requirements

Consists of three levels of course requirements targeted at developing a well-trained coach with the requisite requirements for contract positions with New Albany Home Health Solutions or New Albany Education Consultants. The first level of coursework focuses on the basic knowledge, skills, abilities and other characteristics necessary for entry level contract positions. The second level focuses on expanding on those abilities with an emphasis placed on the precision of application of those abilities. The third level carves a path for the well-trained coach, by providing a specific designation and/or an area of specialization for the coach to target his/her refined coaching skills. Successful completion of the program requires:
  • Completion of the Designation Specialization Application
  • 45 Certified Coach Program Training Hours with Direct Contact
  • 15 Designation Training Hours with Direct Contact
  • Passing Score of 80% or Higher on levels I and II of the Certified Coaching Courses
  • Passing Score of 80% or Higher on the level III Course Designations
  • 10 Hours of Mentor Coaching by a Certified Train the Trainer and/or a Mental Health Trainer
  • 50 Billable Clinical Coaching Hours with an Organization Accredited by The Joint Commission

Certification Award

PLCC is conferred upon successfully completing ETC’s Coach Certification Program requirements. The PLCC is valid for three years from the date of issuance. 

Certification Renewal

Individuals that earn the PLCC must earn 30 continuing education units prior to the expiration date of the certification. Fifteen of the thirty hours of continuing education units must be in the areas of ethics, advanced coaching skills, safety in the community, interventions for youth and adolescents and emotional intelligence. 

Prerequisites

A degree and/or professional work experience is preferred. 

Faculty


Chief Executive Officer

Tina Wade-Hairston, Phd 

Dr. Wade-Hairston has extensive experience in the study of managerial sciences and business operations. She is currently a Professor of Management Studies at Park University and has taught capaciously in the areas of Management and Organizational Behavior. Dr. Wade-Hairston has been ETC's lead Executive Trainer & Coach since 2006 and has designed several training programs including the Professional Life Coach Certification, Harm Reduction Series, Small Business Operations and The Executive Pathways to Success. Dr. Wade-Hairston earned her Doctorate in Applied Management and Decision Sciences from Walden University. 


Mental Health Trainer

Lois Stepney, MSW/LISWS

Ms. Lois Stepney, MSW, LISW-S, is a graduate of the Masters of Social Work program at The Ohio State University.  A longtime New Yorker, Lois decided to remain in Columbus after receiving her Master’s degree, and has over 20 years of experience providing social work interventions including administrative roles in Columbus, Ohio, working primarily in community mental health, and most recently in trauma services for children, their families, and the clinical staff who serve them.  Since 2002, Ms. Stepney has been an adult educator, teaching in the College of Social Work at The Ohio State University.  Ms. Stepney finds great joy in presenting professionally, and is passionate about her role as a “teacher,” excited to help her adult learners identify how they can maximize their potential exponential impact for good. 


Mental Health Trainer

Tiffany Pressley, MSW/LISWS

Ms. Tiffany Pressley, MSW, LISW-S earned her Masters of Social Work degree from The Ohio State University.  Her experience includes several years of community based counseling services, quality improvement management/compliance, grant writing, and program development.  Tiffany has a passion for the enrichment and empowerment of others and has been a community educator in the capacity of crisis intervention, trauma-informed care, parenting skills development, youth prevention education, psychoeducational groups, and clinical supervision.  Tiffany believes there is nothing more valuable than to invest in lives through quality service delivery, advocacy, and competence.


Senior Trainer

Virna Byington, MSA 

Ms. Virna Byington's area of expertise is in primary and secondary education. Ms. Byington is currently an Academic Project Manager for New Albany Home Health Solutions and has been a Senior Trainer for ETC since 2007. Ms. Byington has trained in the areas of Harm Reduction, Service Coordination and Academic Project Management. Ms. Byington is bilingual in Spanish and a retired veteran of the Ohio Army National Guard. Ms. Byington earned her Masters degree in Administration from Central Michigan University. 


Group Supervision Trainer

Wendy Shaw, LSW

Ms. Wendy Shaw, LSW, earned her Bachelors Degree in Social Work from Mount Vernon Nazarene University. Ms. Shaw has extensive experience from various organizations in implementing diagnostic assessments, serving youth and adolescence in residential treatment, juvenile probation and individual and/or group supervision. Her supervision topics included anger management, AoD use, petty theft prevention and parenting classes. Ms. Shaw has also acted as a Quality Improvement Manager for various Continuous Quality Improvement (CQI) projects.


Professional Life Coach Certification Courses


Level I: Professional Life Coach Program "Core" Coursework (30 hrs)

L100 - The Coaching Presence: Establishing the Partnership & Developing Trust (3hrs)

L101 - Ethics, Code of Conduct and Professionalism (3hrs)

L102 - Maslow’s Hierarchy of Needs: Functional Behavior vs. Non-Functional Behavior (3hrs)

L103 - Safety and Security in the Delivery of Community-Based Services (3hrs)

L104 - The Golden Thread: Linking the Domains, Goals, Objectives and Interventions (3 hours)

L105 - Mental Health Diagnosis and Symptomology (3hrs)

L106 - Self Care and Self Management (3hrs)

L107 - Link Between Physical Health and Mental Health (3hrs)

L108 - Developmental Milestones of Youth and Adolescents (3hrs)

L109 - Coaching Continuum I: Communication Tools and Techniques (3hrs)


Level lI: Professional Life Coach Program "Advanced" Coursework (15 hrs)

L200 - SWOT Analysis: A Self Assessment (3hrs)

L201 - Understanding Motivation: Levels of Readiness (3hrs)

L202 - Flexible Thinking vs. Rigid Thinking (3hrs)

L203 - Biased Thinking: If I Were a Client, Would I Want You for a Coach? (3hrs)

L204 - Coaching Continuum II: Passive, Control or Influence (3hrs)

Level Ill: Professional Life Coach Program "Designation" Coursework (15 hrs)


Resource Specialist Designation

L300 - Principles of Resourcefulness (3 hours)

L301 - The Resource Specialist Role and Barriers in Effective Coaching (3 hours)

L302 - Maslow’s Hierarchy of Needs and Emotional Intelligence (3 hours)

L303 - The Golden Thread: Linking the Domains, Goals, Objectives and Interventions (3 hours)

L304 - Leading by Influence: Formal and Informal Leadership (3 hours) 


Family Specialist Designation

L310 - Principles of Family Dynamics (3 hours)

L311 - The Family Specialist Role and Barriers in Effective Coaching (3 hours)

L302 - Maslow’s Hierarchy of Needs and Emotional Intelligence (3 hours) 

L303 - The Golden Thread: Linking the Domains, Goals, Objectives and Interventions (3 hours)

L304 - Leading by Influence: Formal and Informal Leadership (3 hours) 



Spiritual and Holistic Specialist Coach

L320 - Principles of Spirituality (3 hours)

L321 - The Spiritual Specialist Role and Barriers in Effective Coaching (3 hours)

L302 - Maslow’s Hierarchy of Needs and Emotional Intelligence (3 hours) 

L303 - The Golden Thread: Linking the Domains, Goals, Objectives and Interventions (3 hours)

L304 - Leading by Influence: Formal and Informal Leadership (3 hours) 



Art Expression Specialist Designation 

L330 - Principles of Art Interventions (3 hours)

L331 - The Art Expression Specialist Role and Barriers in Effective Coaching (3 hours)

L302 - Maslow’s Hierarchy of Needs and Emotional Intelligence (3 hours) 

L303 - The Golden Thread: Linking the Domains, Goals, Objectives and Interventions (3 hours)

L304 - Leading by Influence: Formal and Informal Leadership (3 hours) 



Re-Entry Specialist Designation

L340 - Principles of Nonviolent Offender Rehabilitation (3 hours)

L341 - The Re-Entry Specialist Role and Barriers in Effective Coaching (3 hours)

L302 - Maslow’s Hierarchy of Needs and Emotional Intelligence (3 hours) 

L303 - The Golden Thread: Linking the Domains, Goals, Objectives and Interventions (3 hours)

L304 - Leading by Influence: Formal and Informal Leadership (3 hours) 



Academic Project Management Specialist Designation**

L350 - Principles of Academic Project Management (3 hours)

L351 - The Role of the Academic Project Manager and Barriers of the Process (3 hours)

L352 - Pre - K through 12 Educational Processes (3 hours)

L303 - The Golden Thread: Linking the Domains, Goals, Objectives and Interventions (3 hours)

L304 - Leading by Influence: Formal and Informal Leadership (3 hours)



Project Management Specialist Designation**

L360 - Principles of Project Management (3 hours)

L361 - The Administrative Process Part l  (3 hours)

L303 - The Golden Thread: Linking the Domains, Goals, Objectives and Interventions (3 hours)

L362 - The Administrative Process Part ll (3 hours)

L304 - Leading by Influence: Formal and Informal Leadership (3 hours)


Emotional Intelligence Specialist Designation**

L370 - Principles of Emotional Intelligence (3 hours)

L371 - The Role of the Emotional Intelligence Coach: EQ and SEL Platforms (3 hours)

L372 - Maslow’s Hierarchy of Needs and Emotional Intelligence (3 hours) 

L303 - The Golden Thread: Linking the Domains, Goals, Objectives and Interventions (3 hours)

L373 - Leading by Influence: Formal and Informal Leadership (3 hours)